Tips on How To Improve the PPC Agency vs. Client Relationship

Google wants all new and existing advertisers to think that Adwords is a magical venue for growing businesses and spend, spend, spend. In an agency world, we know what the “real-life” issues are and we need to reign in the issues that make a client get side-tracked, become uninformed and eventually lose confidence and trust in the relationship. This post with discuss the different problem areas and how to avoid them.

The End of Novelty? Beyond the Romance and Folly of Advertising 1.0

If the merry-go-round of pitches and creative ‘genius’ was already stale in 1965, what is the agency’s role going to look like in the era of Advertising 2.0?

When it comes to the brilliant storylines in Mad Men, I’m hopelessly addicted. I can’t look away. As a bonus, Mad Men comes with historical perspective – in terms of social norms and rituals, but also in terms of how the advertising industry works.

In terms of how far we’ve come in the last 40 years, social progress has been amazing. When it comes to the actual business of ad agencies, so many of the tired old memes and themes linger on to this day, it can be downright depressing.

In a recent episode (510), Christmas Waltz, the agency is feeling the financial heat from a client spending hiatus (Mohawk Airlines). But not all the news is bad. They’re getting ready to pitch new business to Jaguar. It’s not exactly General Motors, but Draper Cooper Sterling Pryce doesn’t yet “have a car,” and will be the smallest agency in the pitch proceedings. Pete Campbell is desperate to get this “car.” In the partners’ meeting, fossil Bert Cooper seems distracted, and finally blurts out a typical non-sequitur: “They’re lemons! They never start.” Don Draper is too cynical to jump on board Pete’s pitch train at first, but he seems to warm to the idea when this new mission (the umpteenth of too many to remember) gives him something spirited to do (spend all of his time in the office, like he used to) now that he’s quarrelling with his young wife (who used to spend all of her time there, with him).

Facebook Is Going To Eat Google’s Lunch

If you're happy and you know it, clap your hands.

This is pretty old news by now, but this week I want to write a timely post about how Facebook is one whole evolutionary step beyond Google and how it is going to eat the search engine’s lunch.

Google has become one of the biggest businesses on the planet by positioning itself and its advertising exactly one click away from any desired action:

▪ Immediately before finding the new novel you want to buy.
▪ One click before a mortgage application.
▪ Or even one click away from finding some videos of people doing things that are all together less savoury.

The problem for Google is that it cannot affect people’s behaviour before the last search.* Google search is all about the fulfilment of demand; it does not shape, nor does it generate the demand.

Bringing Your Blog Back into the Marketing Fold

So you’re a social media marketing rockstar. You manage your Facebook Page with style and grace. You have your fingers in all kinds of social media ad formats and you’re really good at optimizing your Page Post Ads on Facebook. And, of course, you know how to measure every social media action out there — from Tweets to Likes to Pins.

But what about your company blog? You know, that thing you used to update regularly before there were Facebook Pages. That section of your site that’s been relegated to sporadic updates of company news.

Where does your blog figure into all of this? Because it should figure front-and-center in your social media strategy, and if it’s doesn’t, it’s time to bring it back into the marketing fold and use it to generate both leads and customer engagement….

Thinking “Outside the Google Bubble” When It Matters Most

Pretty much every company has a seasonality calendar depicting a forecasted High and Low conversion cycle. Since Google dominates the space, it only makes sense to increase budgets and expand the visibility of top products and service. However, Adwords is not the only option that is available to advertisers. In fact, there are many other platforms that advertisers can leverage to get the most bang for their buck. In this post, I will talk about the importance of creating a diverse strategy that gets advertisers away from the Google Bubble.

Quotable Quotes from Marc Poirier

Marc PoirierIt’s been a busy week for Marc Poirier. He’s in London right now, and has just finished wrapping up a session as a presenter at SMX London. And in the meantime, he’s had quite a few requests from the media asking him his expert opinion on a variety of issues.

Never one to shy away from an opportunity to share his thoughts, he’s been quoted quite extensively this week in some great articles from some of our favorite publications.

For starters, Paula Bernstein from AdWeek asked Marc about how Acquisio helps marketers respond to the need for in-depth analysis tools that help them to respond to market trends before the competition does. From the article:

“It’s key to enable people to see not only what’s going on, but to act on it,” says Marc Poirier, CMO of Acquisio.

You can read the full article here.

Search, Analytics, Social Media and Acquisio at SASCon Event!

The north of England is playing host to a fantastic conference this month. SASCon is all about search, analytics and social media, and will be bringing together the best digital marketing experts in the UK in Manchester on 17th and 18th May. It is being organised by a number of excellent agencies, with support from both SEMPO and Manchester Digital so is sure to be a superb event.

I will be attending the conference along with my Acquisio colleagues, as well as giving my views as a panel member for the Cutting Edge Search Technology session, running from 14.15 to 15.15 on 18th May. Both Acquisio and I hail from a search background, so I have first-hand insight into how the channel has evolved and broadened over recent years to become the digital linchpin it is today.

I’ll be letting you know a little more about the panel session and the other fantastic topics being covered next week. In the meantime, please do let me know if you would like to meet up during the event.

Click through to find out more about SASCon here.

Google Breaks Down Quality Score – Opportunity for Automation and Alerts?

I just finished reading another excellent blog post by Andrew Goodman from Page Zero Media

Imagine my surprise when I discovered that apparently, a few days ago Google, announced they will implement a new way to report on Quality Score by breaking it down into 3 components: Expected CTR, Ad Creative, and Landing Page Quality.

This has been a long time coming, and the implications for Acquisio and our customers are far reaching – finally advertisers will have direct feedback on which part of their ad strategy is causing issues with quality score, which as you probably know is an important determinant for success – including the price paid for clicks.

Imagine preparing a new campaign and learning ahead of time that your expected CTR will be lower than average for specific keywords? Or that your landing page quality for specific ads is below average? So many headaches avoided.

I can’t wait to design new campaign rules and alerts to help you take full advantage of this new data in AdWords.

 

The Healthy Consolidation in the SEM Landscape

Originally posted May 4th, 2012 by Andrew Goodman on his blog.

Rock stars need to dance better than this or they'll get no respect, no respect at all.

For years, SEO companies and “rock stars” have whined that they don’t get the respect they deserve.

That’s been unsurprising, given that you trip over seven unethical SEO firms and two “cheesy borderline” SEO firms out of every group of ten. If only 10% of SEO firms are really “agencies” that adhere to some professional standards (including a degree of transparency, contemporary technology & practices, etc.), how can clients figure out what to do and who to hire?

What You Need to Know About Measuring Social Media

Credit: Social On Main

So social media has gone mainstream. No seriously: MAINSTREAM.

How do I know? Well, aside from the fact that every second piece of print or outdoor advertising seems to have a “Like” icon somewhere on it, Google has fully incorporated social tracking into Google Analytics. And that means that social media is so much more closer to being fully trackable and attributable as a source of traffic in the sales funnel.

So what does this mean for your business (or your clients’)? Well, it means that you can now understand how social is affecting is affecting your bottom line online.

And there are two ways it’s doing that: search rankings and actual conversion rankings….